Tenants
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Tenants

Tenant Portal

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Overview

We have a large amount of rental properties spanning across the central Florida area. We hope you can find a property that we have available in your location and price range. We also work with section 8 housing departments on many of our properties. We take pride in caring for our residents and our properties and look forward to hearing from you. 

Submit a Maintenance Request

Please submit your maintenance request. Note that requests are reviewed Monday through Friday from 9:00 a.m. to 5:00 p.m., except for holidays.
Submit a Maintenance Request

Resident Criteria

We are pledged to the letter and spirit of the U.S. Policy for the Achievement of Equal Housing Opportunity throughout the Nation. We encourage and support a program in which there are no barriers to obtaining housing because of Race, Color, Religion, Sex, Handicap, Familial Status, or National Origin.

Application Processing and Time Frame:

  • Some of our owners will require tenants to hold certain liability insurance coverage. Tenant can provide proof of insurance liability or will be required to pay a $12.50 monthly fee in addition to the rent, for owner to provide coverage. 
  •  Processing an application normally takes between 3-5 business days but can take longer. In some cases approval of homeowner associations, condo associations, homeowners, or unforeseen circumstances may require some applications to take longer. All adult applicants over the age of 18 must submit a fully completed, dated, and signed rental application and application fee. 
  • No rental property will be held vacant for more than two (2) weeks, unless Assured Property Management approves it in writing. 
  •  Applicants will be sent an approval email stating the start date and funds needed to move forward with the ordering of a lease for the property. Lease execution is required within 2 business days of written approval.  

Cost:

  • If you decide to apply to rent one of our properties, there is a $60.00 per adult application fee that is “non-refundable”. Application fees must be paid in the form of a cashier’s check, money order, or credit/debit card at the time of application. Credit card and debit card may have additional processing fees. Application fees must accompany the completed application form provided to you by our company. Incomplete applications or applications submitted without the proper application fees will not be considered and application fees will not be refunded for incomplete applications.
  • Our leases are currently prepared by an Attorney at Law to comply with Florida laws. If you are the successful leasing candidate, there is a one-time lease closing cost of $70.00 to cover our administrative cost and the cost in preparing your lease. Lease renewals, after one year, have a $35.00 closing cost. 
  • If your application is approved and selected to rent the property, Assured Property Management collects a one-time administration/process fee of $125.00 payable at the time of the lease execution. This is a non-refundable fee that goes to Assured Property Management.
  • Some Homeowner and Condominium Associations may require a separate application and fees and if such is the case, you must also apply separately to such homeowners or condominium association and remit whatever other application fee may be required. 

The Application:

  • Upon receipt of your rental application and application fee, you can expect and hereby authorize that we will (1) check your credit report; and (2) check the public records for any past evictions, and criminal background; and (3) verify your employment and income; and (4) verify your previous landlord references; and (5) complete a criminal background check. We would encourage you not to apply if you have bad credit; bad references have ever been evicted in the past or have a criminal record. Co-signers may be considered on an individual basis.
  • Once you have been notified of your approval, you must place (at a minimum) a security deposit (by cashier’s check or money order), equal to at least one months rent, within 48 hours of your approval notification. In the event that you fail to enter into the lease agreement or refuse to take possession of the property on or before your applied for beginning rental date, you shall forfeit these funds as liquidated damages. Due to the high demand for rental homes, we will not hold the property you applied for off the rental market for more than 48 hours unless you provide the required security deposit, and funds mentioned on any applicable approval email. If you do not comply with this requirement, we may rent the home you applied for to someone else, and your application fee is non-refundable.
  • All applicants must see the interior of the property before an application can be submitted. The property must be accepted in an “AS IS” condition before an application can be accepted, except where there is written agreement for maintenance or repair items. Any such maintenance or repair request (if any) must be written and included with your application under “Other Items Requested”, in the contract to lease portion of your application. If your maintenance and repair request are acceptable to Assured Property Management, then that agreement will be written in the lease or lease addendum. Verbal representations are non-binding. In the event that the manager shall receive two or more unrelated applications for the same property, the applicant understands the manager may select the applicant desiring the property in an “AS IS” condition, over another applicant requesting maintenance or repairs. In all cases, the application fee is Non-Refundable.
  • All initial funds including but not limited to: the security deposit, first month’s rent, pet fee, pet deposit, administrative fee and application fee must be paid by cashiers check or money order payable to Assured Property Management. Subsequent months thereafter may be paid by check. 

Resident Selection Criteria:

  • Applicants must have a combined gross income of at least three (3) times the monthly rent. Incomes must be verified in writing, applicant may provide recent pay stubs. A minimum of two (2) years residential rental history or home ownership in good standing is required. Rental history must be rated satisfactory or better, with no record of evictions. We reserve the right to require a co-signer and/or a higher security deposit. Co-signers are accepted at the managers discretion only, must meet all requirements, and must reside in the State of Florida.
  • Self employed applicants may be required to produce upon request two (2) years of signed tax returns or IRS 1099 forms. Non-employed applicants must provide proof of income.
  • A credit score of 550 or higher is required. Credit history and/or Civil Court Records must not contain slow pays, judgments, eviction filings, collections, liens or bankruptcy within the past seven (7) years. We will not provide you with the credit report or tell you of its contents; however, we will provide you with the name of the credit reporting agency so you may receive a copy from the credit bureau. All information collected for the approval or denial of this application is considered confidential in nature and for company use only. Please note that credit scores will be shared with the owner of the property. 
  • No felony convictions for the illegal manufacture or distribution of a controlled substance within the last 7 years, felonies resulting in bodily harm or intentional damage or destruction of property for example, “arson”, within the last 7 years. No sexual related offenses for any time period.
  • Valid current photo ID documentation (driver’s license, military ID, or State ID) is required.
  • Previous rental history reports from previous landlords must reflect timely payment, proof that departing months payment is paid in full, sufficient notice of intent to vacate, no complaints regarding noise, disturbances or illegal activities, no NSF checks, and no damage to rental property or failure to leave the property clean and without damage when you left the property.
  • Current occupancy standards are a maximum of 2 persons per bedroom, except for infants under 5 years of age. However, some city and county municipalities and/or homeowners associations prohibit more than two (2) unrelated adults to reside in a single family dwelling unit. Consequently, Assured Property Management also prohibits the rental of a single family dwelling to more than two (2) unrelated adults.
  • No pets (with the exception of medically necessary pets) of any kind are permitted without the specific written permission of Assured Property Management. Only two pets per property will be considered. In the lease document, (a pet addendum to lease), and an additional Non-refundable pet application fee of $100 per pet. Some properties may require higher pet fees or higher rent amounts. If a higher pet fee or rent amount is required, you will be notified at the time of the application. Typically, we charge an additional security deposit of $100-300 per pet; this is in addition to the non-refundable pet fees per animal. The following pets will not be accepted under any circumstances, GERMAN SHEPHERDS, DOBERMANS, PIT BULLS, CHOWS, PRESA CANARIO, STRAFFORDSHIRE TERRIERS, AKITAS, WOLF-HYBRIDS, MASTIFFS, CANE CORSOS, GREAT DANES, ALASKAN MALAMUTES, SIBERIAN HUSKIES, RHODESIAN RIDGEBACK, AKITA, MALAMUTE OR ROTWEILLERS. 
  • Some Homeowner and Condominium Associations may require a separate application. If so, you must also apply separately to such association and approval by the homeowners or condo association is a necessary prerequisite to our approval of your application. ASSURED PROPERTY MANAGEMENT reserves the right to provide property owner or Community Association with information pertaining to applicants’ credit score and criminal history. Any fees or costs associated with application will be the tenants’ responsibility.
  • Security deposits are security for faithful performance by tenants of all terms, covenants, and conditions of the lease agreement and tenants may not dictate that the security deposit be used for any rent due. Unless claimed due to a breach of lease or damages, the security deposit is refundable when the tenants move out of the property at the expiration of the lease term.
  • Any exceptions to these criteria will need to be submitted in writing to Assured Property Management for consideration. If approval is then given for such exceptions, additional security deposit, co-signers and/or additional “higher” rent may be required.

Other Issues:

  • Rents quoted are the rental amounts due if paid on time, (on or before the 1st of each month by 5:00 PM) otherwise; the rent will be higher based upon the terms of the lease.
  • Keys will be released on the first (1st) day of occupancy (not before 10am) as stated in the lease agreement. Request for keys earlier must be accompanied with additional pro-rated rent and must have Assured Property Management’s prior approval.
  • Maintenance and Repair – When you rent a home from our company, we strive to ensure that all items are in good working order. Please report any maintenance or repair request during your first 5 days of possession. 
  • Multiple Applications - It is entirely possible that Assured Property Management may receive multiple applications from unrelated individual applicants on the same property at approximately the same time. If such is the case, we will process all applications for consideration as to what we (in our sole discretion) deem the best applicant, which may not necessarily be the first application received. In such cases, more than one applicant may be approvable, however only one will eventually be approved. Because we represent the best interest of the rental property, we will accept the best application, which may not necessarily be the first application received. In order to evaluate the various applications it is necessary for Assured Property Management to expend time and cost in credit reports, criminal reports, and other administrative cost. Hence, our policy that the application fee is Non-refundable. If your application is approvable, but not the approved one for the property for which you are applying, you may consider applying for other available properties that we may have, without payment of an additional application fee.
  • Leasing Consultants – Assured Property Management provides leasing consultants (example: but not limited to: non Assured Property Management mls agents) to grant you access to preview our properties, to distribute rental information, applications, rental process and application disclosures and contracts to lease our properties. The leasing consultant will also submit your application to Assured Property Management for processing. The leasing consultant is not authorized to negotiate on behalf of Assured Property Management. Verbal representations are non-binding. Once your application is submitted to Assured Property Management, the approval/denial and negotiation process (if any) will be handled by the property manager in charge of the property for which you are applying.  
  • Our company policy is to report all non-compliances with terms of your rental agreement or failure to pay rent, or any amounts owed, to the credit bureau. 
  • This “Rental Process and Application Disclosure” is hereby made an integral part of my/our rental application. I/we do hereby acknowledge that I/we understand and agree to the terms of application and rental process as described herein. I/we further acknowledge that I/we have seen and previewed the rental property (both inside and outside) for which we are applying. 

Association Approval

  • Where applicable, this contract is subject to and contingent upon the prospective tenant(s) being approved by the condominium/homeowners association. The prospective Resident(s) will pay any non-refundable application fee required by the condominium/homeowners association and make application for association approval within 2 days from the effective date of this contract. Occupancy shall not be permitted prior to association approval. In the event that the prospective Resident(s) are not approved by the association and/or Assured Property Management, this contract will terminate and any rents and/or security deposits paid will be refunded to the prospective Resident(s). Refunds are subject to applicant(s) funds having cleared our bank account. The non-refundable application fees paid to the association and to Assured Property Management are not refundable under any circumstance.

Authorization

  • I (we) affirm that the information contained in this rental application to lease to be true and correct. I (we) agree that Assured Property Management may terminate any agreement entered into (including the lease) in reliance on any misstatement made in this application. I (we) agree and affirm that Assured Property Management may question and seek information from all persons and/or firms named by us in this application and contract to lease, and further authorize Assured Property Management to acquire my (Our) credit reports and criminal background check from any authorized credit agency. I (we) agree that acceptance of this application is conditional upon a credit check and other verifications that are satisfactory to Assured Property Management.

Failure to Perform:

  • I (we) agree to enter into a lease for the rental unit upon the terms outlined above. I (we) agree that I (we) have toured, previewed and seen the rental unit being applied for and that I (we) are accepting it in “AS IS” condition, unless otherwise noted above in “Other Items Requested”. If I (we) refuse to enter into the managers lease (within 48 hours of notification of approval), AND/OR if occupancy is not taken by me (us) (on or before the occupancy date indicated), then Assured Property Management may rent or lease the property to another party and all deposits and application fees paid herewith shall be forfeited by the prospective Resident(s) and retained by Assured Property Management as liquidated damages.

Rental Process and Application Procedure:

  • I/we do hereby acknowledge and agree to the “Rental Process and Application Disclosure” and that I/we understand and agree to the terms of application and rental process. I/we have read and initialed or signed or agreed to all six (6) pages of this application package and have submitted them with this application for consideration by Assured Property Management.

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Contact Us

Assured Property Management
540 E Horatio Ave
Suite 100C
Maitland, FL 32751
For information on rentals and showings: 407-753-1133
Office: (407) 657-8602
Fax: (407) 982-1156
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